We will cast your pets collar to create an exact copy which is then painted any colour of your choice and then displayed on a wooden plinth. You will have the choice to have an engraved plaque with your pets name. Once you place your order you will be sent a postal bag for you to send your pets collar to us you will also be sent a form which you must fill in to complete your order details. Your collar will then be returned to you along with your finished cast usually 2-3 weeks after we have recieved your collar. We strongly recommend you send your collar to us in the pre-addressed postal bag and send it special delivery, we can not hold any responsability for Royal mail so if you would prefer to deliver your collar to us by hand please state this and we can arrange a conveniant day for you to do so.